Last Updated: January 2025
Seametta LLC (“Seametta,” “we,” “us,” or “our”) operates the footwear store at seametta.com. We sell canvas shoes, running shoes, and sneakers to customers across the United States, and we take the privacy of every person who visits our website or places an order seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the choices and rights you have. It applies to all visitors, shoppers, and customers who interact with our website, our customer support team, or our order and delivery services. By using seametta.com, you agree to the practices described in this policy. If you do not agree, please do not use the website.
1. Who We Are and Who Controls Your Data
The data controller responsible for your personal information is:
- Legal entity: Seametta LLC
- Registered / headquarters address: 1001 S. Main St., Ste 600 Kalispell, MT 59901 US
- Website: seametta.com
- Privacy and data requests: [email protected] — please use the subject line “Privacy Request”
- Phone: +1 406 426 7579
Seametta LLC is headquartered at the address above and operates entirely online at seametta.com. We do not operate a walk-in retail showroom at this address, and it is not open to the public for in-person shopping. All orders are placed through our website, and all returns must be arranged in advance by emailing [email protected] with the subject line “Return Request” so we can issue an RMA number and verified return warehouse instructions before you mail any footwear back.
2. Personal Data We Collect
Information you give us directly
- Name, email address, phone number, and shipping address
- Billing address and order details for the canvas shoes, running shoes, or sneakers you purchase
- Messages, sizing questions, fit feedback, and return or exchange requests you send to our support team
- Newsletter sign-up information, if you choose to opt in
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages viewed, products viewed (including shoe style and size selections), and search terms used on our site
- Cart activity and referring URLs
Information from third parties
- Order and transaction confirmations from our payment processors (Stripe and PayPal)
- Delivery status updates from shipping carriers
- Aggregated advertising and analytics data from platforms such as Google and Meta
3. How We Use Your Data
- Order fulfillment and delivery: to process your order, pack your footwear, and ship it to you with free shipping, 2-3 business days handling, and 6-9 business days delivery.
- Payment and fraud prevention: to verify transactions and protect against unauthorized or suspicious activity.
- Customer support: to answer questions, help with sizing and fit, and manage 30 days returns and 3 days refund processing.
- Marketing (with your consent): to send promotional emails and newsletters only when you opt in, and to show relevant ads through retargeting.
- Website improvement: to analyze behavior, fix errors, and improve the shopping experience.
4. Sharing Your Data with Third Parties
We never sell your personal information. We share it only with service providers who help us run our store:
- Shipping carriers (such as USPS, FedEx, UPS, and DHL) receive your name, address, and phone number to deliver your order.
- Payment processors (Stripe and PayPal) handle all card and payment data. We do not store full credit card numbers on our servers, and all transactions are processed under PCI DSS standards.
- E-commerce and inventory platforms that host our store and manage stock.
- Marketing and analytics tools such as Google Analytics, Meta Pixel, and email platforms, using pseudonymized data.
- Legal authorities when required by valid legal process.
5. Cookies and Tracking Technologies
Cookies are small files stored on your device. We use session cookies to keep items in your cart, persistent cookies to remember your preferences, and third-party cookies for analytics and advertising. You can manage or disable cookies through your browser settings or our consent banner. Our website currently does not respond to “Do Not Track” browser signals because no common industry standard exists. For more detail, see our Cookies Policy.
6. Data Retention and International Transfers
We keep personal data only as long as needed: order and accounting records are retained as required by law, and account information is kept until you request deletion. Our servers and service providers are located in the United States. Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your data, and to opt out of marketing at any time using the unsubscribe link in any email. To exercise any right, email [email protected] with the subject line “Privacy Request.”
8. California Privacy Rights (CCPA)
We do not sell your personal information. California residents have the right to know what data we collect, to request deletion, and to not be discriminated against for exercising these rights. Submit requests to [email protected] with the subject line “CCPA Request,” or visit our Do Not Sell My Personal Information page.
9. Data Security
We use 256-bit SSL/TLS encryption to protect data in transit, follow PCI DSS standards through our payment partners, and limit internal access to order information to authorized staff only.
10. Changes to This Policy
We may update this policy at any time. The “Last Updated” date at the top reflects the most recent revision. Continued use of seametta.com after changes means you accept the updated policy.
11. Contact Us
For any privacy question or request, contact Seametta LLC at 1001 S. Main St., Ste 600 Kalispell, MT 59901 US, by phone at +1 406 426 7579, or by email at [email protected] (Monday–Friday, 9:00 AM – 5:00 PM Central Time). You can also review our Terms and Conditions, Refund and Returns Policy, Shipping Policy, and Accessibility Statement.